PRIVACY POLICY & DATA CONSENT

How we handle and protect customer contact information and sofa consultation photographs.

1. Information We Collect

When you submit an inquiry through Luxury Sofa Service Sialkot (via our website forms or WhatsApp), we collect:

  • Your contact name and telephone / WhatsApp numbers
  • Optional email address and Sialkot residential area or address
  • Sofa specifications, repair descriptions, and fabric preferences
  • Photographs of your furniture uploaded for repair or manufacturing evaluation

2. How Your Photos & Data Are Used

All uploaded photos and inquiry details are utilized strictly for the technical assessment of sofa frame condition, calculation of required fabric yardage, evaluation of cushion foam needs, and preparation of repair quotations. We do not sell, rent, or lease your personal information to third parties.

3. Image Storage & Security

Customer-submitted sofa photos are saved in secure server directories with direct execution restrictions to prevent unauthorized access. Photographs are never shared publicly or used in promotional materials without the explicit permission of the furniture owner.

4. WhatsApp & Phone Inquiries

When you initiate communication on WhatsApp, messages are subject to WhatsApp's standard end-to-end encryption. We retain message histories only for the duration necessary to complete your consultation, repair, or custom furniture delivery.

5. Data Access & Deletion Requests

You have the right to request the deletion of your submitted photos or contact details from our records at any time. To request removal, contact us directly via WhatsApp at +92 327 0857959 or phone at +92 341 4441637.

Last Updated: May 2026. This policy applies to all inquiry forms and communications for Luxury Sofa Service Sialkot on Circular Road, Sialkot 51310, Punjab, Pakistan.